Last updated: 10 September 2026
These Terms and Conditions govern the use of the Lonely Homes Cyprus website and, where applicable, the property management and property care services provided by RVP Lonely Homes, trading as Lonely Homes Cyprus.
By using our website, requesting a quotation, booking a service or entering into a service agreement with us, you agree to these Terms and Conditions together with any quotation, service plan or written agreement issued specifically for your property.
RVP Lonely Homes, trading as Lonely Homes Cyprus, is a Cyprus registered business providing property management and property care services primarily within the Paphos District.
Business name: RVP Lonely Homes
Trading name: Lonely Homes Cyprus
Registration number: EE63213
Organisation number: 680611
Address: Vasiliki Gardens, Dimitraki Adamou 29, 8280 Mesogi, Paphos, Cyprus
Website: https://lonelyhomes.cy/
Email: info@lonelyhomes.cy
Telephone: +357 26 250555
These Terms and Conditions apply to:
Where we provide you with a separate quotation, service plan, written agreement or specific service terms, those documents form part of the agreement between us.
If there is a conflict between these general Terms and Conditions and a specific written quotation or service agreement, the specific written terms will take priority for that service.
Lonely Homes Cyprus provides property management and property care services that may include:
The exact services provided will depend on the service plan, quotation or individual arrangement agreed with you.
Not every service is available for every property or location, and some additional services may only be available to clients with an active property care plan.
Prices and services shown on our website are intended as general information unless expressly stated otherwise.
Where appropriate, we will provide a quotation or confirm the price before carrying out chargeable work.
A quotation may be based on information supplied by you. If the condition of the property, access requirements, size of the job or work required differs materially from the information provided, the price may need to be revised.
We will normally seek your approval before carrying out additional chargeable work that falls outside the agreed service or quotation.
Quotations may be subject to availability and may be withdrawn or revised before they are accepted.
Unless otherwise stated, prices are expressed in euros (€).
The amount payable, payment method and payment schedule will be stated in the relevant quotation, invoice, service plan or agreement.
Recurring property care plans may be billed monthly or at another agreed interval.
One-off services may require payment before or after the service depending on the nature of the work.
Where third-party contractors, materials, replacement parts or specialist services are required, these may be charged separately unless expressly included in our quotation.
You are responsible for paying invoices by the due date stated on the invoice.
If an invoice remains unpaid, we may suspend non-essential services until outstanding amounts are settled, provided this does not conflict with any applicable legal obligation.
To allow us to provide services safely and effectively, you agree to provide accurate and relevant information about your property.
This may include:
You must inform us promptly if keys, alarm codes, access instructions, ownership details or other important property information changes.
You are responsible for ensuring that you have authority to instruct us to enter, inspect or arrange work at the property.
Where you provide us with keys or other means of property access, you authorise Lonely Homes Cyprus to use them for the purposes agreed with you.
This may include:
Keys held by Lonely Homes Cyprus are stored securely and, where reasonably practicable, identified using an internal reference rather than the full property address.
We will not knowingly provide property access to an unauthorised person.
You should notify us immediately if you believe access instructions or security information have been compromised.
Our property inspections are visual property care checks designed to identify reasonably visible problems at the time of our visit.
Depending on the service agreed, an inspection may include checks for:
Property inspections are not professional structural surveys, building inspections, electrical inspections, plumbing inspections, pest inspections or engineering reports.
We cannot guarantee that an inspection will identify hidden, intermittent or inaccessible defects.
Where photographs, videos or written reports are provided, they reflect the visible condition of the property at the time of the visit.
Where included in your service, we may take photographs or videos of your property to document its condition, report maintenance concerns or confirm that agreed work has been carried out.
These images may be stored as part of our client and service records.
We will not normally use identifiable images of a client's private property for public marketing purposes without permission where such use could reasonably identify the property or owner.
Where specialist work is required, Lonely Homes Cyprus may coordinate trusted local contractors or service providers on your behalf.
These may include plumbers, electricians, air-conditioning technicians, pool technicians, gardeners, painters and other maintenance specialists.
Unless specifically stated otherwise, an independent contractor remains responsible for the specialist work they perform.
We may assist by:
Our coordination of an independent contractor does not make Lonely Homes Cyprus the technical specialist responsible for that contractor's professional work.
Where reasonably possible, we will inform you of significant contractor costs before work proceeds, except where immediate action has been authorised or is reasonably required in an emergency.
Routine property care does not include the cost of repairs, replacement equipment, specialist labour or materials unless expressly stated in your service plan or quotation.
If we identify a maintenance issue, we may contact you with details and, where appropriate, recommend a suitable course of action.
We will normally obtain your approval before arranging significant chargeable repairs.
Minor actions necessary to prevent immediate further damage may be taken where:
Any emergency expenditure remains subject to the circumstances of the incident and any instructions previously agreed with you.
Lonely Homes Cyprus may provide emergency property assistance where available.
Emergency support is intended to help respond to urgent property issues such as serious leaks, security problems or situations requiring access to the property.
We cannot guarantee that every emergency can be resolved immediately or that a third-party contractor will always be available at short notice.
Where emergency services such as the police, fire service or ambulance service are required, the appropriate emergency authority should be contacted.
We will make reasonable efforts to attend properties and provide services at agreed times.
Occasionally, appointments may need to be changed due to circumstances outside our reasonable control, including:
Where reasonably possible, we will inform you of significant delays or changes.
If you need to cancel or rearrange a booked service, please give us as much notice as reasonably possible.
A cancellation charge may apply where:
Any applicable cancellation terms stated in your quotation, service plan or individual agreement will take priority over this general section.
Where you subscribe to a recurring property care plan, the services included will be those stated in the plan or agreement provided to you.
Additional services requested outside the plan may be charged separately.
Either party may end an ongoing service arrangement in accordance with any notice period stated in the relevant service agreement.
If no specific notice period has been agreed, we ask clients to provide reasonable written notice so that scheduled services and contractor arrangements can be concluded properly.
We are not responsible for interruptions or failures caused by utility providers, telecommunications providers, communal management companies or other third parties outside our control.
We cannot guarantee the continued operation of equipment including:
Where a fault is identified, we may notify you and assist with arranging inspection or repair where requested.
Our property management or inspection services are not a replacement for appropriate property, contents, public liability or other insurance.
You remain responsible for ensuring that your property is adequately insured and that your insurance provider is informed of circumstances that may affect your cover, including periods when the property is unoccupied.
We do not provide insurance advice and cannot guarantee that an insurer will accept a property inspection, management service or other measure as satisfying the conditions of an insurance policy.
Lonely Homes Cyprus will exercise reasonable care and skill when providing services.
However, to the extent permitted by law, we will not be responsible for loss or damage caused by matters outside our reasonable control, including:
Nothing in these Terms excludes or limits liability where doing so would be unlawful, including any liability that cannot legally be excluded under applicable Cyprus or European Union law.
Nothing in these Terms removes any mandatory rights you may have as a consumer.
We make reasonable efforts to keep the information on lonelyhomes.cy accurate and up to date.
However, website information is provided for general information and may change without notice.
Information relating to property ownership, mortgages, taxes, insurance, legal matters, residency or similar subjects is general information only and should not be treated as professional legal, financial, tax or insurance advice.
You should obtain advice from an appropriately qualified professional where required.
Any calculator, guide, estimate or interactive tool available on lonelyhomes.cy is provided for general informational purposes only.
Results may depend on assumptions, rates, user-entered information and third-party data that can change over time.
Calculator results are estimates and do not constitute:
You should verify important figures with the relevant bank, lawyer, accountant, government authority or other qualified professional before making financial or property decisions.
Our website may contain links to websites, platforms or services operated by third parties.
Lonely Homes Cyprus does not control these third-party websites and is not responsible for their content, availability, privacy practices or terms.
Following an external link does not necessarily mean that we endorse the third-party organisation, product or service.
Unless otherwise stated, the content of lonelyhomes.cy, including text, branding, graphics, photographs, layouts, guides and original website materials, belongs to RVP Lonely Homes or is used with appropriate permission.
You may view and use website content for normal personal or business-reference purposes.
You may not reproduce, republish, sell, distribute or commercially exploit substantial parts of our original website content without prior permission, except where permitted by law.
Our handling of personal information is explained in our سياسة الخصوصية.
Our use of cookies and similar technologies is explained in our Cookies Policy.
By using our website or services, you acknowledge that personal information may be processed as described in those policies.
We will not be responsible for failure or delay in providing a service where this results from circumstances outside our reasonable control.
Such circumstances may include:
Where possible, we will take reasonable steps to minimise disruption and resume services when circumstances allow.
If you are dissatisfied with a service, please contact us as soon as reasonably possible so that we have an opportunity to investigate and resolve the issue.
You can contact us at info@lonelyhomes.cy.
We will make reasonable efforts to resolve complaints directly and fairly.
Nothing in this section prevents either party from exercising any legal rights available under applicable law.
These Terms and Conditions and any agreement between you and RVP Lonely Homes are governed by the laws of the Republic of Cyprus, subject to any mandatory consumer rights that may apply to you under Cyprus or European Union law.
Any dispute that cannot be resolved informally will be dealt with by the courts having jurisdiction under applicable law.
If any part of these Terms and Conditions is found to be invalid, unlawful or unenforceable, the remaining provisions will continue to apply.
The affected provision will be interpreted or adjusted only to the extent necessary to make it enforceable where permitted by law.
If we do not immediately enforce a right under these Terms and Conditions, this does not mean that we have waived that right.
A waiver relating to one particular situation does not automatically apply to any future situation.
These Terms and Conditions may be made available in languages other than English for the convenience of website visitors and clients.
Where permitted by applicable law, the English version will be used as the primary reference if there is a material difference between translations.
Nothing in this section limits any mandatory legal rights that apply to you.
We may update these Terms and Conditions from time to time to reflect changes to our services, business practices or legal requirements.
When changes are made, the Last updated date at the top of this page will be revised.
Changes to these website Terms will not retrospectively alter specific contractual commitments already agreed with a client unless both parties agree or a change is required by law.
If you have questions about these Terms and Conditions, please contact:
Lonely Homes Cyprus
RVP Lonely Homes
Vasiliki Gardens
Dimitraki Adamou 29
8280 Mesogi
Paphos, Cyprus
Email: info@lonelyhomes.cy
Telephone: +357 26 250555
Website: https://lonelyhomes.cy/